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  1. Go to the Manage Apps Administration Screen
  2. Click over Xporter for Jira
  3. On the App details get the SEN in the section highlighted bellow.

Xporter is disabled when installing on Jira 8.16.0

This happens because the Jira Cloud Migration Assistant app needs to be updated.

Image Added

  • To update the app, select All apps and then search for Jira Cloud Migration Assistant.
  • Then you have to click on update request and wait for the request to be accepted
  • While the request is not accepted, you can disable the Jira Cloud Migration Assistant app and activate Xporter
  • Xporter is compatible with Jira Cloud Migration Assistant 1.5.1

Common Troubleshooting

Javascript not being correctly evaluated