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Integration with Automation for Jira

Xporter launched a new integration with Automation for Jira, that's available under the new action section. This integration will allow the project and Jira administrators to generate a report based on triggers provided by Automation for Jira. 

Based on the trigger selected, you will be able to select the Xporter template, the output format, filename and a list of actions that will be applied.

Xporter will allow you to define two different actions:

  • Send Email
  • Upload File into a File Server

Templates will have a new template scope available called "Automation for Jira" which defines that the template will be available on this new integration.

Learn more about the new integration here.

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Improvements in Insight integration

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Integration between Xporter and Insight was improved in order to export all nested Objects. With this new version, users will be able to get the fields that are inside any Insight Object.

For example:

If you have any additional information from an object that belongs to the Object you are exporting, you will be able to export.

Please, check both Object examples we have:

  • In order to export more information from the customer directly from the company you just need to have the following code:
Code Block
#{for InsightCF}

Project Key: ${InsightCF[n].Key}
Project Name: ${InsightCF[n].Name}
Project Contract: ${InsightCF[n].Contract}
Project Customer Key: ${InsightCF[n].Customer}
    Project Customer Name: ${InsightCF[n].Customer.Name}
    Project Customer Country: ${InsightCF[n].Customer.Country}
#{end}
Info

Note: Syntax: <Custom Field name>.<Attribute_Key_Company>.<Attribute_Key_Customer>


Learn more about this feature here.

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Search for templates in the export dialog

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Now in Xporter, it is possible to search for templates when you want to create a report

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Improvements on Jira Service Desk integration

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The Xporter integration with Jira Service Desk also underwent some improvements.

  • Requests directly from Approvals List on the Customer portal
  • Requests that belong to the same Organization from the Customer portal
  • Requests that are shared with customers who belong to the same organization
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